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Generated 0:02:03 on Nov 15, 2019
Spysheriff blocks my desktop background - how to remove Spysheriff
Question: This morning I came to my computer and found an application named Spysheriff running. It supposedly had found a dozen of problems on my computer and demanded a purchase in order to remove them.
It also had changed my desktop background image so that it looked like a error message (see the screenshot):
It tries to tell me that my computer is in really bad shape and I am in danger unless I pay them..
I tried to remove that desktop background image using the control panel but it is disabled! What can I do?
Spysheriff is malware and should not be used to clean a PC from spyware/ adware/ malware. It's pretty bad e.g. if you try to use System Restore you will find that Spysheriff erased your restore points, so that won't work.|
SpySheriff does come with an uninstall program which removes SpySheriff, but it will not undo all the other damage your computer has suffered.
Instead follow these steps:
- Open task manager by pressing Ctrl-Alt-Del, and click on the "Processes" tab. Look for Spysheriff there and kill the process if you see it. If you see a process named "winstall" (winstall.exe) then delete this one also.
- In the control panel goto "Add/ Remove Programs" and remove the "SpySheriff" program. If it says that it cannot uninstall, then you still have it running. It will uninstall once it's not running.
- Your desktop background will not be restored by that uninstall. Go into the registry by starting RegEdit.exe from the start button.
If your registry editor does not work, read this document "I cannot open the registry editor".
- Look for this key:
It will have about 6 values stored that disable certain things. Delete this whole branch ActiveDesktop - the system will work with default values afterwards.
Also delete this branch in your registry:
- Look in your root directory for a file named winstall.exe. Mine was in c:\ and 24064 Bytes in size.
This file is scheduled to execute each time you boot and it will re-install Spysheriff.
Delete that file.
As MG from Ottawa comments below, there may also be additional executable files that were created at the same time as winstall.exe. Those files may be named 'winstall.exe' and 'ibm00001.exe'. You should delete those files as well. If you have this file ibm0001.exe please see the other article regarding ibm0001.exe.
- Restart your system.
Some people asked about the company that makes SpySheriff. This is their London address:
Company: SpySheriff Development Team
Street address: Tooley 73a
Zip: EC1Y 1BL
Country: United Kingdom
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